200% Density Straight Wig

Returns Policy

At Pretti Xclusive, your satisfaction is our priority! Due to the nature of our products, all sales are final.
Hair Products: We do not accept returns or exchanges on wigs, bundles, or any hair items due to hygiene and safety concerns.
Clothing & Beauty Products: Returns are accepted within 7 days of delivery if the item is unused, unworn, and in its original packaging. Customers are responsible for return shipping costs.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please email us within 48 hours of delivery with your order number and photos of the product.

Note: Pretti Xclusive reserves the right to deny any return or exchange that does not meet these conditions.

Shipping

Processing Time: Orders are processed within 3-5 business days (excluding weekends and holidays).
Shipping Time: Standard Shipping: 5-7 business days
Local Drop-Off (Surrounding Areas): Available for select areas within Waco, TX.
Drop-offs are scheduled within 48 hours of order completion.
You will be contacted via email or phone to confirm a convenient time and location.
Public Meet-Ups:
Meet-ups are conducted at designated public locations (e.g., local malls, coffee shops, or community centers) for added safety.
Customers will receive confirmation details prior to the meet-up. Important: To ensure smooth communication and delivery:
Double-check your email address, phone number, and delivery address during checkout.
We cannot be held responsible for delays or missed deliveries due to incorrect information provided at checkout.

Tracking: For shipped orders, tracking numbers will be sent to your email as soon as your package is dispatched.